Cooper Companies Inc.
In launching their Enterprise Development initiative, Cooper Companies Inc. (CCI), a global manufacturing and internet enterprise partnered with Moonami LLC to host and support their Learning Management System (LMS) solution with the capability of supporting a global footprint and remote and onsite training in various areas, including compliance.
Ariox
Ariox is CCI’s consultant involved in the design and implementation of their LMS ecosystem to ensure that all the goals are met. Ariox specializes in critical mapping elements of the organizational structure and design of the learning infrastructure. The configuration of both structural and infrastructure elements is based on the type(s) of learning that will ultimately be housed within the Moodle Workplace instance. In the context of a highly flexible system and various learning needs, it isn’t enough to know how to use each system component – one needs to know why one would choose from the many flexible options over another in each system component and how those choices will impact plans for learning.
Ariox, with its team of experienced educators, analyzed 20 marketplace LMS systems, selecting Moodle Workplace for its price point, open source, robust and global capabilities, along with the potential for in-house LMS management. Additionally, Moonami was willing to work with Ariox in providing sandbox environments for proof of concept completion.
Challenges and Goals
CCI was in need of an LMS system and a partner that could build their LMS ecosystem infrastructure from the ground up. The Director of Enterprise Development at CCI had desired to build out an LMS for a long time. The VP of Information Technology at CCI had an immediate need to provide role based learning for a go-live on a new Enterprise Resource Planning (ERP) system. Obstacles to a decision had been the high cost of many commercial LMS systems, a lack of staff expertise to provide a proof-of-concept or build the LMS ecosystem to the point it could be managed in-house. On behalf of CCI, Ariox investigated the top 20 marketplace LMS systems. In the end, Ariox chose Moodle Workplace, hosted by Moonami for their LMS, and also provided a proof of concept, with expertise to build the infrastructure, to CCI!
Requirements for CCI and Ariox
- Multi-tenancy with global reach, open source, and with corporate specific functionality
- Authoring tools for a wide range of instructional methodologies and learning styles
- Authoring tools to measure learning in a wide variety of assessment modalities
- Robust custom reporting tools
- Dynamic rules design within all learning sequences
- Accommodate peer-to-peer, live in-person, external, online, mentoring, supervisor 1:1, goal, social, compliance, badging, certifications (various), on-boarding, and peer learning
- Calendar, Messaging and Forum capabilities
- Integration potential in all data areas
- Product management with continual agile development in response to user needs/changes
- Remote and mobile accessibility
- Infrastructure design flexibility
- Easy tracking by supervisors to track and monitor progress
“CCI recruits over 100 employees per year and hundreds of permanent employees globally, with many field operators. We need onboarding, professional development, CCI culture, soft-skills, leadership, or role based training – and more! All this training and development is not efficient and cost effective one-on-one or managed with disparate systems. We needed a one-stop shop for learning.” – Director of Enterprise Development, CCI North American Operations
Solution
With the complex business structure of CCI, and the infrastructure design of Ariox, Moodle Workplace and Moonami were a perfect fit. Ariox proposed and CCI approved Moonami as their Moodle Workplace partner because of the combined cost-effectiveness, support of customer goals, the level of service provided, and implementation approach. Moonami, a Certified Premium Partner provides Moodle hosting services utilizing the flexibility, scalability, and power of Amazon’s cloud platform (AWS).
“CCI includes several companies with differing departmental structures, over 350 North American employees, and a wide variety of learning needs. What makes Moonami a viable LMS solution for CCI is that it is a reasonably priced, high-quality hosting solution. A key for CCI’s rollout of an LMS technology solution was a combination of the flexibility and potential of Moodle Workplace and leveraging the expertise of Ariox to build out our learning system to our unique specifications.” – VP of IT, CCI North American Operations
Multi-Tenancy
CCI and Ariox are now far into a large-scale, global, multi-company learning management system. The software’s multi-tenancy will allow for the seamless assignment of unique courses within each tenant (company/department) and the sharing of common course work between tenants – all with filtered learning management data across all tenants to a central integration with CCI’s business analytics. Multi-tenancy in Moodle Workplace also allows for unique dashboard configuration and visual appearance in each tenant instance. Two of the CCI companies are already configured, while tenant instances are in the project plan for several others of the CCI companies.
Moonami has a veteran team of Moodle experts who guided Ariox from the kick-off call to a fully “live” site. This process was absolutely seamless and freed Ariox’s design team to get busy on CCI’s time sensitive LMS project. Moonami set up the site, applied customizations, plug-in’s, and provided training so Ariox and CCI were confident to take the ball and run with the ecosystem design and course building for each unique Moodle Workplace site.
“As Director of Learning and Business Development, I am very pleased with our decision to partner with Moonami and to build our learning ecosystems in Moodle Workplace. Both decisions have brought highly enhanced value to learning at Ariox and CCI at a reasonable price point and with the broad functionality outlined in our requirements.” – Deborah Benson, Ariox
Results
For Ariox and CCI, the result has been the best possible: all our requirements were met, all promises were kept, we’ve received excellent service/support, and we’ve been able to continue our LMS projects without unforeseen difficulties.
Future Goals
- Ariox is continuing an internal project within Moodle Workplace, set to launch in December, 2020.
- The Ariox LMS ecosystem design team is also working on CCI companies large-scale project.
- Ariox is set to reach out and help companies design and build out their LMS ecosystems to ensure that all the goals for the corporate LMS can be met. We specialize in critical mapping elements of the organizational structure and design of the learning infrastructure. The configuration of both of these elements is based on the type(s) of learning that will ultimately be housed within the system instance. In the context of a highly flexible system and various learning needs, it isn’t enough to know how to use each system component – one needs to know why one would choose one of many flexible options over another in each system component and how those choices will impact plans for learning.
“Our implementation experience with Moonami has been very positive. Working with their implementation team we’ve had the best possible result: all our requirements were met, all the promises kept, we’ve had great support and service, and been able to continue our LMS projects without obstacles. How often does that happen?” – Deborah Benson, Ariox
Conclusion
Partnering with Moonami is transforming onsite and online learning at Ariox and at CCI for manufacturing operators, office employees, supervisors, and field agents alike. In addition, working with Moonami has simplified the LMS process for both companies and has led to an optimized experience for LMS site administrators. Through seamless implementation and the incorporation of effective plugin integrations, Moonami maintains and services the LMS that improves enterprise functionality in learning workflows, employee effectiveness, measurement of learning, workforce development, field agent efficiencies and greatly eliminates manual collection and analysis of learning data. In short, Moonami and Moodle workplace provides the full-circle, automated, and paper-free LMS environment to develop the workforce, measure learning, and analyze results. With the help of Moonami, Ariox and CCI are now able to utilize Moodle Workplace to its full potential.
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